At Satvikk, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with our services.

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By using our website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following information:

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Personal Information

• Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information (processed securely through authorized payment providers)

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Technical Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Cookies and Analytics Data

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2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipment updates

• Improve website performance and user experience

• Respond to inquiries and requests

• Prevent fraud and unauthorized transactions

• Comply with legal and regulatory requirements

• Send promotional communications (only where permitted)

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3. Payment Security

Satvikk does not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information.

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Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

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4. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may be shared only with:

• Payment gateway providers

• Logistics and courier partners

• Technology and website service providers

• Government authorities when required by law

All third-party partners are expected to maintain the confidentiality and security of your information.

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5. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

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6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

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While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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7. Marketing Communications

We may send promotional emails, SMS messages, or WhatsApp communications regarding products, offers, updates, and announcements.

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You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

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8. Third-Party Links

Our website may contain links to third-party websites. Satvikk is not responsible for the privacy practices, content, or policies of external websites.

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Users are encouraged to review the privacy policies of any third-party sites they visit.

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9. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

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10. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of personal information where legally permitted

• Withdrawal of consent for marketing communications

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To exercise any of these rights, please contact us using the details provided below.

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11. Changes to This Policy

Satvikk reserves the right to update or modify this Privacy Policy at any time without prior notice.

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Any changes will be posted on this page with an updated revision date.

12. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

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Satvikk – A Brand of Mridul Industries

📧 Email: connect@satvikkspices.com

📞 Phone: +91 7710013819

🌐 Website: www.satvikkspices.com

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By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.